Let’s talk.

A booking question, a payment query or a privacy request. Start here and we’ll help you find the next step.

Your booking

Open a support request in the app, or email your booking reference and a short description. Avoid including ID documents, bank statements or passwords in email.

Open the Homie app ↗

Your payment

Include the payment reference and the approximate date and amount. Never send a full card number, PIN, CVV or one-time password.

Payments and refunds ↗

Your personal information

Choose a request type to prepare an email in your own email app. Nothing is submitted by this website.

I’d like to…Prepare request email ↗

Send from your account email if possible. We may need proportionate identity verification before sharing or changing records. Read about your rights.

Email manually: support@myhomie.co.za

About the company

MYHOMIE HOMECARE Pty Ltd
Registration 2026/775999/07
South Africa

For emergencies or an immediate threat to safety, contact the appropriate local emergency service. Homie support is not an emergency response service.